Delivery Information

Standard Delivery

Free Express delivery on orders over £50 to Mainland UK locations.

Orders placed before 3pm will be despatched the same day (excluding weekends and bank holidays) on an express courier/pallet delivery service and should arrive the following working day (Monday-Friday excluding Bank Holidays).

Barbecues Weighing Over 30kg - Pallet Delivery

The majority of barbecues weighing over 30kg will be delivered on a wooden pallet (approx 1.2m square), this is to ensure that your order arrives in perfect condition. The delivery driver will not be able to carry the barbecue up or down steps, carry the barbecue through a property, wheel the pallet across a gravel driveway or up particularly steep driveways. Unfortunately the delivery company will be unable to remove items from the pallet or take the pallet away with them. The driver will normally only be able to wheel the pallet as far as physically possible which may even be the kerbside. On pallet deliveries please assume the delivery will be made on a long heavy goods vehicle, please contact us if there are weight, height or parking restrictions or difficult access points before your order is despatched so that we can make alternative arrangements, failure to do so may result in a failed delivery and re-delivery charge.

Barbecues Weighing Under 30kg - Parcel Delivery

Orders over £50 for items in stock, weighing under 30KG, placed before 3pm will be despatched the same day (excluding weekends) on an express courier delivery service and should arrive the following working day (Monday-Friday).

Orders despatched using the Express Delivery courier service will be made using a Predict 1 Hour Delivery Window.

Provide us with an email and an mobile telephone number and on the day of delivery you will be sent a one hour delivery window so you don't have to wait in all day.

Plus you can watch the progress of your delivery on a real-time map, all the way down to the final 15 minutes.

Royal Mail Delivery Option

On orders under £50 and weighing under 2kg in weight there is the option to send items with Royal Mail 2nd Class parcel service costing £2.95

Items must weigh under 2kg and be no more than 60cm in length and are being delivered to the UK.

Orders will be despatched via Royal Mail which may take up to 10 working days to arrive.

Orders under £50 weighing over 2kg will incur our standard courier charge.

Please do not select the Royal Mail delivery option if your order if of a urgent nature.