Delivery Information

No deliveries or orders despatched on Good Friday or Easter Monday!

Express Parcel Delivery Service

Orders despatched using the Express Delivery courier service will be made using a Predict 1 Hour Delivery Window.

Provide us with an email and an mobile telephone number and on the day of delivery you will be sent a one hour delivery window so you don't have to wait in all day.

Plus you can watch the progress of your delivery on a real-time map, all the way down to the final 15 minutes.

Alternatively you can also make amendments to your delivery by:-
  • Selecting an alternative delivery date
  • Opting for delivery to a nominated neighbour
  • Having the parcel left in a specified safe place
  • Collecting the parcel from your local DPD Local depot

Pallet Delivery Service

If you are ordering a large bbq weighing over 30kg then this may be delivered on a pallet, this is to ensure that your order arrives to you in perfect condition. Unfortunately the delivery company will be unable to remove items from the pallet or take the pallet away with them.

Pallet deliveries cannot be made :

On to soft ground such as grass, gravel, or soil.
To a premises where it is illegal for a lorry to park or offload.
Where the surface of the access road is very unstable, soft or muddy.
Where the access road is on a steep incline.
Where the access road does not provide 10 feet (3.05m) width clearance and 14 feet (4.27m) vertical clearance.

For further details contact us on 01200 421010

A pallet delivery being made