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Home > Outback BBQ > Outback Warranty

Outback Barbecue Warranty

1 Year Warranty

Cook Dome, Omega Charcoal, Omega Gas, Excel models

Outback barbecues are warranted to the original purchaser against defects in materials and workmanship for a period of one (1) year from the date of purchase. Outback UK will, within this period, supply replacements for defective parts free of charge provided that:

  • The product has not been used for trade, professional or hire purposes.
  • The product has not been subjected to misuse or neglect, including fat fires and flare ups or use of a faulty or incorrect regulator.
  • The product has not sustained damage through foreign objects, substances or accidents.
  • The care and maintenance instructions given in your Outback manual have been followed.
1 year outback warranty
10 Year Warranty

Trooper, Hunter, Spectrum and Excelsior ranges, Combi, Meteor, Comet barbecues

Outback barbecues are warranted to the original purchaser against defects in materials and workmanship. Porcelain coated barbecue bodies, porcelain coated roasting hoods and stainless steel roasting hoods are warranted for a period of ten (10) years from the date of purchase. Stainless steel burners are warranted for a period of two (2) years from the date of purchase. Outback UK will, within this period, supply replacements for defective parts free of charge provided that:

  • The product has not been used for trade, professional or hire purposes.
  • The product has not been subjected to misuse or neglect, including fat fires and flare-ups or use of a faulty or incorrect regulator.
  • The product has not sustained damage through foreign objects, substances or accidents.
  • The care and maintenance instructions given in your Outback manual have been followed.
10 year outback warranty

This warranty is offered as an extra benefit and is in addition to the customers’ statutory rights.

Outback UK does not warranty in any way the gas cylinder.

If you have any queries regarding the assembly or use of your barbecue please contact Outback UK’s Customer Service on 0845 388 6032.


 
 
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Phone : 01200 421010 | Email : support@dawsonsdepartmentstore.co.uk