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Latest Review
Rating : 5 Stars

Best BBQ ever
- 27/8/17
By : Graham

Are planning bbq for sons 27th birthday bought this bbq 9 years ago for his 18th and certainly the b...

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Rating : 5 Stars

Excellent Value
- 13/8/17
By : Garry C

I have two of these and they have proven to be two of the best charcoal BBQs I have ever used. Well ...

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Rating : 5 Stars

Outback Red Meteor 4 burner
- 26/7/17
By : Phil MacIver

Dawsons were first class with service and delivery updates Meteor is BIG and extremely well made BBQ...

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Latest Blog Update
Tips on barbecue efficiency - 4/10/16

If you are of a certain breed of Barbecuer you will believe that all Barbecues should be coal.

Read More >>

Home > Delivery Information

Barbecue Delivery Information



 
STANDARD DELIVERY INFORMATION
Unfortunately we are unable to guarantee any deliveries due to events beyond our control

Orders placed before 3pm for items in stock, will be despatched the same day (excluding weekends and Bank Holidays) for delivery the following working day (Mainland UK only, excludes remote locations).

Orders placed after 3pm on Friday or over the weekend will be despatched on the Next Working Day.

Please Note: No deliveries or orders despatched on Bank Holidays

Please make sure you are fully aware of the delivery process particularly on large barbecue orders before you place your order.

CALL ME DELIVERY SERVICE - £1.50
Our courier company will call you to arrange a convenient day for delivery

Your order will be passed to our chosen courier company who will call you to arrange a convenient day for delivery (excluding Weekends and Bank Holidays)

Delivery can take between 4 - 7 working days approximately.

 
ORDER VALUE DELIVERY COST DELIVERY METHOD DELIVERY ESTIMATE
Orders under £50 £2.95 ROYAL MAIL - 2ND CLASS Approx 10 Working Days
  or Royal Mail option excluded from all products weighing over 2kg
£4.95 COURIER TRACKED Next Working Day
 
Orders over £50
   Under 30kg FREE COURIER TRACKED Next Working Day
   Over 30kg FREE PALLET DELIVERY Next Working Day
 
Barbecue orders weighing UNDER 30KG - Delivery Method

Orders over £50 for items in stock, weighing under 30KG, placed before 3pm will be despatched the same day (excluding weekends) on an express courier delivery service and should arrive the following working day (Monday-Friday).

Orders placed after this time will be despatched the following working day (Monday-Friday).

Orders placed over the weekend will be despatched on Monday (or the first working day).

Orders despatched using the Express Delivery courier service will be made using a Predict 1 Hour Delivery Window - view more here

Provide us with an email and an mobile telephone number and on the day of delivery you will be sent a one hour delivery window so you don't have to wait in all day.

Plus you can watch the progress of your delivery on a real-time map, all the way down to the final 15 minutes.

Alternatively you can also make amendments to your delivery by:-
  • Selecting an alternative delivery date
  • Opting for delivery to a nominated neighbour
  • Having the parcel left in a specified safe place
  • Collecting the parcel from your local Interlink Express depot
Please check each products availability for a guide on delivery estimates.

AM delivery service available at an additional £7.50

Watch the video - click here


Barbecue orders weighing OVER 30KG - Delivery Method
The majority of barbecues weighing over 30kg will be delivered on a wooden pallet (approx 1.2m square), this is to ensure that your order arrives in perfect condition.

The delivery driver will not be able to carry the barbecue up or down steps, carry the barbecue through a property, wheel the pallet across a gravel driveway or up particularly steep driveways. Unfortunately the delivery company will be unable to remove items from the pallet or take the pallet away with them. The driver will normally only be able to wheel the pallet as far as physically possible which may even be the kerbside.

On pallet deliveries please assume the delivery will be made on a long heavy goods vehicle, please contact us if there are weight, height or parking restrictions or difficult access points before your order is despatched so that we can make alternative arrangements, failure to do so may result in a failed delivery and re-delivery charge.

Pallet deliveries cannot be made :

  • On to soft ground such as grass, gravel, or soil.
  • To a premises where it is illegal for a lorry to park or offload.
  • Where the surface of the access road is very unstable, soft or muddy.
  • Where the access road is on a steep incline.
  • Where the access road does not provide 10 feet (3.05m) width clearance and 14 feet (4.27m) vertical clearance.

For further details contact us on 01200 421010

A pallet delivery being made

Royal Mail Delivery Option (where applicable)

On orders under £50 and weighing under 2kg in weight there is the option to send items with Royal Mail 2nd Class parcel service costing £2.95

Items must weigh under 2kg and be no more than 60cm in length and are being delivered to the UK.

Orders will be despatched via Royal Mail which may take up to 10 working days to arrive.

Orders under £50 weighing over 2kg will incur our standard courier charge.

Please do not select the Royal Mail delivery option if your order if of a urgent nature.



Delivery Rates for destinations other than Mainland UK

Please Note: Delivery is made by road, all barbecues are designed to U.K. specification and any warranties are void outside of the U.K. Not all barbecues are suitable for shipping please contact us prior to purchase to confirm suitability, please contact us for a quote including the bbq your require, the delivery country and postcode.
DESTINATION WEIGHT TOTAL DELIVERY COST DELIVERY ESTIMATE
Northern Ireland, Ireland Under 30kg £12.95 Approx 2/3 Working Days
Over 30kg £50 Approx 2/3 Working Days
 
Isle of Wight Under 30kg £12.95 Approx 2/3 Working Days
Over 30kg EMAIL US Approx 4/5 Working Days
 
Isle of Man, Scottish Islands Under 30kg £19.95 Approx 5 Working Days
Over 30kg EMAIL US Approx 5/7 Working Days
 
Europe Zone 1
Belgium, Denmark, France, Germany, Luxembourg, Netherlands
Under 30kg £19.95 Approx 3/5 Working Days
Over 30kg EMAIL US Approx 5/10 Working Days
 
Europe Zone 2
Italy, Portugal, Spain
Under 30kg £24.95 Approx 5/8 Working Days
Over 30kg EMAIL US Approx 7/14 Working Days
 
Guernsey, Jersey, Channel Islands, BFPO's Under 30kg SORRY NOT AVAILABLE
Over 30kg SORRY NOT AVAILABLE
 
 
Please note we do not make any reductions on our prices when suppling to non EC Countries.
 
Exclusions
Unfortunately we are unable to offer delivery to the Channel Islands including Guernsey and Jersey and BFPO's addresses.
 
Carriage Surcharges

PLEASE NOTE: Saturday delivery is not available to all locations - excluded areas include Highlands and remote locations of Scotland.
Please call for availability and details.

zone 4
A.M Delivery For Barbecues under 30kg - £7.50
A.M delivery UK Mainland Only.. EXCLUDES Highlands and remote locations.
Please call for more details.
Unfortunately we are unable to guarantee any deliveries
saturday delivery
Saturday For Barbecues under 30kg - £15.00
UK Mainland Only.. EXCLUDES Highlands and remote locations.
Please call for more details.
Unfortunately we are unable to guarantee any deliveries
saturday delivery
Saturday For Barbecues over 30kg - £35.00
Saturday delivery UK Mainland Only locations only.
Unfortunately we are unable to guarantee any deliveries
 
 
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Online Opening Hours: Mon - Sat 9.00am to 5.00pm, Sunday : CLOSED

Clitheroe Store Hours: Mon - Sat 9.00am to 5.30pm, Sunday : 10.30-4.30pm

Skipton Store Hours: Mon - Sat 9.00am to 5.30pm, Sunday : 11-5.00pm

Dawsons Department Store, 54-56 King Street, Clitheroe, Lancashire, BB7 2EU. Company registration number: 447157. VAT No. GB174476929.

Phone : 01200 421010 | Email : support@dawsonsdepartmentstore.co.uk